Before you drive: vehicle checks

When you collect the vehicle

• Confirm your tour dates and the vehicle model and registration.
• Note the odometer reading, who handed over the vehicle, and the date and time.
• Inspect the outside and inside together. Point out existing scratches, damage or faults.
• Record a 360-degree video and send it to the person responsible for the vehicle.
• Repeat the inspection and video when you return the vehicle, noting the date and time.

Check the papers

• Carte grise.
• Assurance.
• Visite technique.
• Agrément.
• Annual vehicle tax for vehicles with PTAC over 3,000 kg (not applicable to vehicles at or below 3,000 kg).
• Tachograph paper discs (buses and minibuses).
• Manifest.
• Check the tinted-window homologation paperwork if it applies to the vehicle.
• Check your driving licence and the relevant driver documents.
• Verify the current requirements for your vehicle and work separately.

Check the equipment and vehicle

• Check the fire extinguisher's expiry date and gauge.
• Open the first-aid box and check its contents.
• Check the tyres, spare wheel, jack and tools.
• Check the engine oil and the service record or last vidange.
• Compare the kilometres remaining until the next service with the kilometres of your planned tour.
• Check every passenger seat belt.
• Plan your fuel stops.
• Learn the dashboard and air-conditioning controls before meeting passengers.
• Check the phone charger or adaptor.
• Clean the passenger area and windows.
• Prepare the manifest; collect the traveler's signature at pickup.

Resolve problems before pickup

• Tell the person responsible about any fault that needs attention.
• Confirm what has been resolved and when. A fault is still a fault until it has been dealt with.